Last updated: 09 May 2026
When you submit our enquiry form, we collect the name, company name, mobile number, email address, service of interest, and the message you share with us. We also receive standard server logs (IP address, user agent, timestamps) for security and analytics.
We use the information you submit to respond to your enquiry, schedule demos, send relevant follow-ups about ChatKeet's workforce management platform, and improve our services. We do not sell your data to third parties.
This website may set strictly necessary cookies for performance and security. If we add analytics or marketing cookies in the future, you will see a consent prompt before they are placed.
We retain enquiry data for as long as needed to provide the service you've requested, or to comply with legal, accounting, or reporting obligations. You can request deletion at any time by writing to hello@chatkeet.in.
We take reasonable technical and organizational measures to protect your data, including encryption in transit (HTTPS), access controls, and routine security reviews.
Subject to applicable law, you have the right to access, correct, or delete the personal data we hold about you, withdraw consent, and lodge a complaint with the relevant data protection authority.
ChatKeet may provide location-based workforce and attendance features, including location-verified attendance and authorised work-location tracking. When an employee enables a location-based feature and grants the required device permission, ChatKeet may collect the device's location, including precise location information where required for the selected feature.
Certain ChatKeet workforce features may require location information to be collected while the ChatKeet application is not actively displayed on the device or is running in the background. Background location is used only to support authorised workforce-management functions, such as attendance verification and work-location tracking, as configured by the employee's organisation. ChatKeet does not collect background location silently or without the applicable device permission. The employee is informed when background location is required and is provided with controls to enable or disable the location-tracking feature, subject to the employee's organisation's applicable workplace and attendance policies.
Location tracking is not intended to operate continuously by default. When the location-tracking feature is enabled, ChatKeet collects location information for the configured tracking period or active work session. When the feature is disabled, ChatKeet will stop collecting location information through that feature, subject to any location information that has already been collected and retained in accordance with the applicable retention policy. Employees can also manage location permissions through the operating system's privacy and location settings.
Location information may be used for:
Location information may be accessible to the employee and authorised administrators or personnel of the organisation using ChatKeet, according to the organisation's configuration and access controls. ChatKeet does not sell employee location information. Where third-party infrastructure or service providers are required to operate ChatKeet, location information may be processed by those providers solely for providing the relevant service and subject to appropriate contractual and security controls.
Location information is retained only for as long as reasonably necessary to provide the relevant workforce-management service, maintain attendance and employment records, comply with applicable legal or contractual requirements, resolve disputes, and maintain security. The applicable organisation may define additional retention requirements for employee attendance and location records.
An employee may withdraw device-level location permission or disable the ChatKeet location-tracking feature through the controls provided by ChatKeet and/or the device operating system. Withdrawal of permission may prevent location-dependent attendance or workforce features from functioning. Where location tracking is required by an organisation's workplace policy, disabling the permission may result in the corresponding attendance or work-location record not being available. Any employment or attendance consequences are determined by the organisation and not by ChatKeet.
For privacy-related questions, contact hello@chatkeet.in or use the form on our Contact page.
This document is provided as a starting point. For your production launch, please have it reviewed by your legal counsel to ensure compliance with applicable laws (including India's DPDP Act, the EU GDPR, and others as relevant).
